Baby Buddy Support Helpline

If you’re feeling overwhelmed or unable to cope, our Baby Buddy 24/7 Helpline (powered by Shout) is here to support you.

Text BABYBUDDY to 85258 for free, anonymous support via text message, any time of day or night.

You will receive confidential text support from a trained volunteer who will introduce themselves by text, reflect on what you’ve said, and invite you to share at your own pace. You’ll text back and forth, only sharing what you feel comfortable with. By asking questions, listening to you, and responding with support, they will help you sort through your feelings until you both feel you are now in a calm, safe place.

Texting is free and anonymous from EE, O2, Vodafone 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus. Texters can cancel conversations at any point by texting STOP.

You can also access this 24/7 support helpline within our Baby Buddy app.

Find more Information on functionality, security, clinical safety, and crisis counsellor volunteering.

There are also additional support services for pregnant families and new parents.

Latest

Breastfeeding Videos

Your guide to breastfeeding and how to do it successfully.
The Baby Buddy App
If my baby's hungry after a breastfeed does it mean I haven't got enough milk?

A lot of parents worry that their baby may not be getting enough milk. But as long as your baby is weeing and pooing often, and gaining weight, then you don't need to worry. Learn more here.
From Bump to Breastfeeding

From Bump to Breastfeeding is a project to support women with breastfeeding. It includes a set of films following the journey of mums who decide to breastfeed their babies to provide support and information for parents. Learn more here.
5. Graphic of a baby attaching on the breast
Out of the Blue

Mental health resources to support parents who may experience a wide range of emotional problems: from generalised low mood and anxiety to severe depression and postpartum psychosis. Best Beginnings' participation in the Heads Together campaign, spearheaded by The Royal Foundation of The Duke and Duchess of Cambridge and The Duke and Duchess of Sussex.
The National Teenage Pregnancy Midwifery Network

Working to improve outcomes for teenage parents and their children by developing maternity services to meet their needs. Learn more about the National Teenage Pregnancy Midwifery Network here.
Small Wonders

Supporting you when your baby is sick or premature. Small wonders project include 12 bite-size films following families and their journey in neo-natal units. Learn more here.
Out of the Blue Films Launched

23rd March 2017 marked the launch of Best Beginnings' Maternal Mental Health films, with a moving speech from HRH The Duchess of Cambridge and conversations between our parent contributors
The Baby Buddy App

The award-winning and free pregnancy and parenting app full of trusted information for mums, dads and caregivers during pregnancy, birth and baby's first year. Endorsed by Royal Colleges and other leading health organisations in the UK.