If you’re feeling overwhelmed or unable to cope, our Baby Buddy 24/7 Helpline (powered by Shout) is here to support you.

Text BABYBUDDY to 85258 for free, anonymous support via text message, any time of day or night.

You will receive confidential text support from a trained volunteer who will introduce themselves by text, reflect on what you’ve said, and invite you to share at your own pace. You’ll text back and forth, only sharing what you feel comfortable with. By asking questions, listening to you, and responding with support, they will help you sort through your feelings until you both feel you are now in a calm, safe place.

Texting is free and anonymous from EE, O2, Vodafone 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus. Texters can cancel conversations at any point by texting STOP.

You can also access this 24/7 support helpline within our Baby Buddy app.

Find more Information on functionality, security, clinical safety, and crisis counsellor volunteering.

There are also additional support services for pregnant families and new parents.